Refund Guidelines
Return & Refund Policy
Outdoor Surplus USA Return & Refund Policy
Effective Date: February 16, 2025
1. Returns
- All our suppliers can refuse all returns upon checking the item.
- Items must be unused and in original packaging.
- Customers are responsible for return shipping costs.
- Returns are accepted within 30 days of delivery.
2. Refunds
- All our suppliers can refuse all refunds upon checking the item.
- Original shipping costs are non-refundable.
- Refunds are processed within 7 days after receiving the return.
3. Exchanges
We replace defective/damaged items. Contact us at contact@outdoorsurplususa.com for assistance.
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