FAQs

Q: Where are your products sourced?
A: All our wooden products are sourced from responsible, certified forests. Other materials are acquired through partners who share our sustainability ethos.

Q: How do I maintain my outdoor furniture?
A: Our furniture is designed for easy maintenance. A simple wipe-down with a damp cloth is often sufficient for most items.

Q: Are your fire pits safe to use?
A: Absolutely! Safety is a top priority for us. Our fire pits come with a complete safety guide to ensure you enjoy your time outdoors with peace of mind.

 

Q: What is the warranty on your products?
A: We offer a one-year warranty on most products. For specific warranty information, please refer to the product description on our website.

Q: What are your shipping policies?
A: Great news! We offer free shipping on all orders within the continental United States. We believe that your journey to create the perfect outdoor space should be as hassle-free as possible, starting from the moment you place an order.

Q: How do you give back to the community?
A: We contribute a portion of our profits to local community gardens and sustainability initiatives. Our mission extends beyond commerce; we are committed to making a positive impact.

Q: What payment methods do you accept?
A: We want to make your shopping experience as convenient as possible, which is why we offer a wide array of payment methods. You can make payments through:
1. Amazon Pay

2. Visa

3. Mastercard

4. Google Pay

5. PayPal

6. Discover

7. Amex

8. Shop Pay

9. Venmo

10. Meta

11. Apple Pay

12. Diners Club

So step outside, breathe in the fresh air, and rediscover the magic of the great outdoors with OUTDOOR SURPLUS USA